It’s always important to know how to bug track, especially when you’re in charge of it at your company. If you’ve ever had a bug slip through the cracks or not be identified in time, it can seem like an impossible task. But with these six simple tips for bug tracking best practices, you’ll find that identifying and fixing bugs is easier than ever before!
Set up a system where bugs are reported and assigned
The first thing you’ll want to do is set up a bug reporting system that works for your company. This can be as simple as having employees email you bug reports or using an in-house tracking software solution. But whatever the case, make sure bugs are reported and assigned, so it’s obvious who is working on what bug at all times! Track time spent per bug
Another vital tip for it is to track how much time each employee spends per bug. By assigning specific amounts of hours to various types of bugs (should they take longer than expected), you’ll always know exactly how long something took without ever needing to ask about it again.
Prioritize severity by impact
If you’d like to address specific issues with your tracking software, prioritize the severity by impact. This way, it’ll be clear what bug is more important than another and which bugs need to be worked on first.
Create a bug escalation process
It’s crucial to create a bug escalation process as there might not always be time for immediate action when something goes wrong with your website or mobile app. Some issues will require someone to immediately jump in and fix them right away, while others can wait until tomorrow.
Prioritize bug reports based on the severity
Another good practice to keep in mind is prioritizing bug reports based on severity. That way, you’ll know what bug needs fixing first before it causes further issues down the road.
Create a clear bug report template that includes all important information about each bug tracked with your app or website
Make sure that every time someone submits a bug report, they include all necessary information such as: device type and operating system, steps for reproduction (with screenshots), expected behavior vs actual behavior, and more. This will help developers get to work faster when resolving these bugs, which can be especially helpful if there’s an urgent problem like downtime!
To conclude, bug tracking best practices is an essential part of the software development process, and by following these best practices, you can help ensure that your bug reports are accurate, actionable, and helpful.