Nurse Call Systems have evolved dramatically over the past decade. Today, every system in a healthcare organization has access to valuable information through various sensors. Through this information, facilities can develop and deliver personalized services that target the care needs of patients. By collecting this information, a nurse call system can also provide a database that can be accessed by various stakeholders, including doctors, nurses, and other staff. In this sense, a nurse call system is highly functional, allowing for the efficient administration of various types of patient care.
However, many nurse call systems do not function effectively. The reason for this is the lack of proper integration. The result? Many healthcare facilities cannot make the most of their nurse call systems. They often miss opportunities to gather the information to improve patient care and maximize their profitability. To understand how to integrate your system, you need to understand the basic elements of a successful system.
Communication
In any environment, efficient communication is essential to productivity. In nurse call systems, this translates to an efficient flow of information from the doctor to the front-line staff and the actual front-line patients. Before purchasing any particular system, be sure that it offers this essential element.
Security
Although most nurse call systems allow for multiple calls per day, security is still a vital issue. Ensure that the method you choose can handle secure transmissions. For healthcare facilities, security is critical because of sensitive information, medication refills, and other patient data.
Licensing and Regulation
Different states will have their regulations. In order to operate a nurse call system, you must be licensed by the state in which you want to provide the service. Depending on the state you are working in, you may not need a medical license. You should consult with your state’s medical board for specifics.
Billing Accuracy
Depending on the company you purchase the software from, you may be billed per call or per minute. This can be a helpful option if you anticipate making many calls and receiving many per month. If, however, your bill requires a flat rate for all billings, you can expect to pay a lot more than if you used a flat rate for the calls you make but receive a flat rate.
Reservation Software
A popular feature of these systems is the availability of reservation software. This allows you to create and manage nursing homes, private clinics, and doctor’s offices. With the reservation software, patients can be placed on the waiting list with their numbers in mind. When you have a patient that you know is due to come in a day or two, you can automatically place that person on the waiting list.
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